Snowy Owl Inn Policies and House Rules
Third party bookings (Orbitz, Priceline etc) exception policies:
Minimum age required at check in is 21. Room rates are based on double occupancy - except for the Loft, which is based on four. There is a USD $15 nightly additional per person fee, which applies to guests 12 and older and is subject to local taxes and resort amenity fee. There is also a daily fee of USD $15 plus taxes per pet - dogs only - with a maximum of two. All applicable fees will be collected at checkin. Check in is after 4pm, checkout is by 11am. To cancel or adjust your reservations you will need to call the 3rd party the reservation was booked with.
Policies for guest booking directly with The Snowy Owl Inn:
We are a smoke free Inn, minimum age for checkin is 21.
Our indoor pool hours are 9am to 9pm. Towels are supplied in the pool area.
Most rooms are priced at double occupancy, rates are per night and based on two adults in the room, lofts are based on four. Children 12 and under stay free up to maximum room allotment. Additional fee of $15 per person (over age 13) over room allotment not inlcuding tax per night.
Check-In Time: Check-in (4pm) and check-out (11am) times are firm. We realize that this may not align with hockey scheduling, but we need to clean your rooms for arrivals during the coming week, and need to enforce this schedule. In some cases a limited number of late checkouts may be made available at an additional cost of $20.00 an hour plus tax. These rooms, however, must be requested and approved by management.
Cancellation/ Deposit Policy:
If you need to cancel your stay, a fee of 15% of your total stay and tax will be charged when you are cancelling more than 7 days prior to check in. However, if canceling or modifying within 7 days of check in, you will be charged the cost of your first night stay. Deposit of one nights stay due when reservation is made. One night stays will need to be paid in full when reservation is made. An email confirmation will be sent when you are booked either at the front desk or online. Balance for reservation is due upon checkin. Liability of room charges will not be waived in the event you choose to depart early.
A cancellation of a hockey tournament does not automatically cause cancellation of your room booking. For BOOK IT NOW reservations there is no refund.
Alcohol: Legal drinking age in the US is 21 years of age. No open containers allowed in the lobbies and public areas. (This is a state law!). Alcohol may be consumed in your room or out on our front porch. If our pub is open, alcohol must only be consumed in the dining room, not in the hallways or lobby areas.
Dog Friendly Rooms: While the Inn is "dog-friendly", our four-legged friends are only allowed in certain designated rooms. A $15 per pet per night non-refundable deposit is chargeable in addition to the base room rate for dogs staying in these rooms. Sorry, but the Inn does not allow cats, birds, snakes, pot-bellied pigs, or any other animals. Dogs only please, with a maximum of two.** PLEASE NOTE: While we love having your dog inhouse, unattended barking dogs will prompt a call to you if the front desk receives any noise complaints.
All lodging rooms have a heater/AC unit. Rooms have hairdryers and access to wifi. Rooms do not contain coffeepots, but we do have a Keurig machine in the lobby and coffee is availble each morning with our free continental breakfast.
During hockey tournaments, we do request each family sign a copy of our house rules upon checkin.